Wipro is hiring Technical Administrators for its IT support and service desk teams in major tech hubs like Hyderabad, Chennai and Bengaluru, offering an excellent entry point into corporate IT for freshers and early-career professionals. This role focuses on resolving application, system and basic network issues for global customers while building a strong foundation in IT infrastructure and incident management.
Job Details
| Company | Wipro |
| Job Role | Technical Administrator |
| Location | Bangalore/Chennai/Hyderabad |
| Experience | 0-4 Years |
| Salary | Approx. ₹3,00,000 – ₹3,50,000 per annum |
| Employment Type | Full-time |
| Last Date to Apply | 16th – 18th December , 9.30 AM – 12.30 PM |
About The Company
Wipro Limited is a leading global technology services and consulting company with large-scale operations in IT services, consulting, and business process services across 65+ countries. The company is known for robust training programs, structured career paths and strong demand for IT support roles, making the Technical Administrator position a solid starting point for a long-term tech career.
Eligibility Criteria
Education: Any Graduate or Postgraduate from a recognized university.
Experience: 0-4 Years
Skills:
– Good verbal and written communication skills in English.
– Basic understanding of computers, Windows OS, Microsoft 365/Office apps, email clients (Outlook), browsers and common enterprise tools.
– Ability to troubleshoot user issues logically and follow standard procedures.
– Awareness of basic networking concepts such as DHCP, DNS, TCP/IP, VPN is preferred.
Other Requirements:
Willingness to work in 24×7 rotational shifts with rotating week-offs, including weekends and holidays, as per business requirements.
Roles & Responsibilities
- Act as first-level IT support (Technical Administrator / Service Desk) for end users facing application, system or basic network issues.
- Diagnose, prioritize, troubleshoot and resolve incidents raised via phone, chat, email or walk-ins within defined SLAs.
- Log every interaction and accurately document activities, analysis and resolutions in the incident management tool for future reference and audit.
- Identify tickets requiring urgent attention, escalate unresolved or high-impact issues to the appropriate L2/L3 or specialized teams and follow up until closure.
- Provide standard support for common applications such as Outlook, MS Office/O365, VPN, browsers and collaboration tools like Teams/Zoom/Webex, as per process.
- Maintain a high level of customer service, own user problems end-to-end and ensure timely communication on progress to end users.
Selection Process
- Online application screening through Naukri/Wipro careers.
- Shortlisting based on resume, skills and experience (communication and basic IT support exposure are key).
- One or more rounds of:
- Final HR discussion and offer, subject to background verification and company policies.
(Exact sequence may differ by location and business unit; refer to official notification.)
How to Apply For Wipro Technical Administrator Jobs 2025
- Visit the official careers page: Click Here to Apply
- Register/Login with your details.
- Fill in the application form and upload your resume.
- Submit before Application Deadline.
Preparation Tips
- Strengthen fundamentals in:
- Practice clear and structured communication for explaining problems, asking clarifying questions and documenting steps taken during troubleshooting.
- Prepare real or hypothetical examples of handling difficult users, high-pressure situations and multi-tasking during peak support hours.
- Revise common ITIL/incident management concepts (tickets, priority, escalation) and be ready to work in rotational shifts and office-based roles.
Important Dates
| Application Start Date | 15th December |
| Last Date to Apply | 18th December , 9.30 AM – 12.30 PM |
| Exam/Interview Date | Walk-In |
