Teleperformance Mega Walk-in Drive 2026 is for the Domestic Voice Process in Hyderabad! This is a golden opportunity for freshers and experienced candidates (0–3 years) to join one of the world’s largest customer experience providers in a reputed BPO environment with attractive salary, incentives, and growth.
Job Details
| Company | Teleperformance (TP) |
| Job Role | Domestic Voice Process – Customer Support Executive / Customer Care Executive |
| Location | Hyderabad, Telangana, India |
| Experience | 0–3 years (Freshers & Experienced) |
| Salary | As per company standards (attractive CTC with incentives) |
| Employment Type | Full-time |
| Last Date to Apply | 19th – 24 January 2026 |
About The Company
Teleperformance is a global leader in customer experience management and business process outsourcing (BPO). With a presence in multiple countries, Teleperformance partners with top brands to deliver exceptional customer support across voice, non-voice, and digital channels.
In India, Teleperformance offers a dynamic work environment, structured training, and clear career progression paths in customer support, sales, and back-office operations. Joining Teleperformance means becoming part of a multicultural, performance-driven team with access to global clients and modern infrastructure.
Education
- 12th Pass / Any Graduate / Any Postgraduate
- Degree/diploma from a recognized board/university
Experience
- Freshers (0 years) welcome
- Experienced candidates with 0–3 years in BPO/voice process can also apply
Skills & Competencies
- Excellent spoken and written English
- Good communication and listening skills
- Ability to handle customer queries in a polite and professional manner
- Basic computer knowledge (typing, email, internet)
- Willingness to work in rotational shifts (day/night/weekend)
Other Requirements
- Must be ready to attend the Mega Walk-in Drive in Hyderabad
- Must carry all original documents and 2–3 passport-size photographs
- Must be available for immediate joining
Roles & Responsibilities
As a Domestic Voice Process Executive at Teleperformance, your key responsibilities will include:
- Handling inbound/outbound calls for domestic customers in a professional manner
- Resolving customer queries related to products, services, billing, and account details
- Providing accurate information and solutions as per SOPs
- Maintaining high service quality and adherence to SLAs
- Updating customer details and call outcomes in the CRM system
- Achieving daily targets for call volume, resolution, and customer satisfaction
- Escalating complex issues to supervisors or concerned departments
- Participating in training sessions and quality audits
Selection Process
- Mega Walk-in Drive
- Attend the walk-in at the specified venue in Hyderabad with all required documents.
- Document Verification
- HR will verify your original certificates, ID proof, and experience letters (if any).
- Communication Test
- Oral and written English test to assess fluency and clarity.
- Aptitude & Personality Assessment
- Basic aptitude test and behavioral questions to evaluate attitude and fit.
- HR/Managerial Interview
- Discussion on your background, expectations, and willingness to work in BPO.
- Offer & Onboarding
- Selected candidates receive offer letters and proceed with documentation and joining formalities.
- Training & Live Project
- New hires undergo product/process training before moving to live calls.
How to Apply For Teleperformance Mega Walk-in Drive 2026
- Prepare Documents:
- Updated resume
- 10th, 12th, and graduation mark sheets & certificates
- ID proof (Aadhaar, PAN, Voter ID, etc.)
- 2–3 passport-size photographs
- Attend Mega Walk-in Drive:
- Visit the Teleperformance Hyderabad center on the scheduled date and time.
- Carry all original documents and photocopies.
- Follow Instructions:
- Follow the instructions of the HR team at the venue.
- Be polite, confident, and professional during the process.
- Alternative Online Application:
- Apply via Naukri job link: Given Below
- Mention “Domestic Voice Process – Hyderabad” in the subject line.
Preparation Tips
For Communication Test
- Practice speaking in clear, fluent English on common topics (self-introduction, hobbies, education, etc.).
- Improve pronunciation and avoid mother tongue influence.
- Practice reading aloud from newspapers or articles.
For Aptitude & Personality Test
- Revise basic aptitude topics: percentages, profit & loss, time & work, and logical reasoning.
- Be honest and positive in personality/behavioral questions.
- Show willingness to work in shifts and handle customer pressure.
For HR Interview
- Prepare answers for:
- “Tell me about yourself”
- “Why BPO / Why Teleperformance?”
- “Can you work in night shifts?”
- “What are your strengths and weaknesses?”
- Dress formally (shirt/tie or formal attire) and reach on time.
General Tips
- Keep your resume simple, updated, and error-free.
- Highlight any prior experience in customer service, sales, or BPO.
- Be confident, maintain eye contact, and smile during the interview.
Important Dates
| Application Start Date | 19th January 2026 |
| Last Date to Apply | 24th January |
| Exam/Interview Date | Same day of Walk-In Drive |
Disclaimer: This job information is based on the latest Teleperformance Mega Walk-in Drive for Domestic Voice Process in Hyderabad. Candidates are advised to verify all details on the official Naukri job link before attending the walk-in. Teleperformance does not charge any fees for recruitment. Beware of fake job offers or third-party agents.
