This Tech Mahindra Service Desk Walkin Hyderabad 2025 is a high-impact opportunity for freshers and experienced candidates (0–5 years) looking for stable, high-paying international voice technical support jobs. The role combines IT Service Desk work with global customer exposure, making it ideal for candidates who want to start or grow an IT support career at Tech Mahindra in Hyderabad.
Job Details
| Company | Tech Mahindra |
| Job Role | Service Desk – Technical Support (International Voice) |
| Location | Hyderabad, Telangana, India (Bahadurpally, Work From Office) |
| Experience | 0–5 years |
| Salary | Rs. 3,00,000 – 5,50,000 per annum (Expected) |
| Employment Type | Full-time, Walk-in, 24/7 rotational shifts |
| Walk-in Window | 2nd to 5th December 2025, 11:00 AM – 1:30 PM |
About The Company
Tech Mahindra is a leading global IT services and consulting company offering digital, BPO, and infrastructure services to international clients across multiple domains. Joining the Tech Mahindra Service Desk team in Hyderabad gives candidates exposure to international customers, structured training, and strong career growth in technical support and IT service management.
Eligibility Criteria
Education: Undergraduates, Graduates, and Postgraduates are eligible for the Tech Mahindra Service Desk Walk-in Hyderabad 2025, as per official notification.
Freshers should not be pursuing any regular course at the time of joining, as per official notification
Experience: Freshers and candidates with 0–5 years of technical support experience, preferably in international voice or IT service desk, can attend the walk-in.
Skills: Excellent English communication skills for international voice technical support.
Basic to advanced knowledge of Windows OS, MS Office/O365, desktop/laptop troubleshooting, VPN/Citrix, and network basics.
Familiarity with Service Desk / ITSM tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk) is an added advantage.
Strong customer handling skills and problem-solving attitude for high-quality service desk support.
Other requirements:
- Willingness to work in 24/7 rotational shifts, including nights.
- Immediate joiners preferred for this Tech Mahindra Service Desk Walk-in Hyderabad 2025 drive.
Roles & Responsibilities
- Provide L1/L2 Service Desk – Technical Support (International Voice) to global customers over calls and emails.
- Log incidents and service requests in ITSM tools, perform remote troubleshooting, and document solutions accurately.
- Resolve issues related to Windows OS, O365 (Outlook, Excel, Teams), VPN/Citrix, network connectivity, printers, and end-user devices.
- Escalate complex incidents to higher support teams while maintaining SLA and high customer satisfaction.
- Follow Tech Mahindra processes, security guidelines, and service desk quality standards during every interaction.
Selection Process
- Walk-in registration and profile verification at the Hyderabad Bahadurpally office, as per official notification.
- HR / communication screening to assess English fluency and suitability for international voice technical support.
- Technical interview round(s) focusing on IT service desk concepts, troubleshooting scenarios, and tools.
- Final HR round for salary discussion, shift flexibility, and joining date confirmation.
How to Apply For Tech Mahindra service desk walk-in Hyderabad 2025
- Visit the official careers page: Click Here to Apply
- Attend the Tech Mahindra Service Desk Walk-in Hyderabad 2025 drive between 2nd and 5th December 2025 from 11:00 AM to 1:30 PM at the notified venue (Bahadurpally), as per official notification.
- Carry updated resumes, government ID proof (Aadhaar), and relevant educational/experience documents as specified.
- Mention the HR reference name (e.g., “Aniket”) on top of your resume if indicated in the job notice.
- For online options, candidates can also visit the official Tech Mahindra careers page and search for Service Desk – Technical Support International Voice openings in Hyderabad and apply online.
- Do not pay any fees; recruitment is processed only through Tech Mahindra official channels and trusted partners.
Preparation Tips
Revise core concepts of IT Service Desk and technical support: Windows OS, MS Office/O365, basic networking, remote tools, and incident lifecycle.
Practice international voice communication by speaking clearly, confidently, and with neutral accent for customer calls.
Prepare short, strong answers around customer service, problem-solving, and previous tech support experience (if any).
Reach the walk-in venue early, dress formally, and keep multiple printed copies of your resume highlighting “Service Desk Technical Support International Voice” as your target role.
Important Dates
| Application Start Date | 2nd December 2025. |
| Last Date to Apply | 5th December 2025 (11:00 AM – 1:30 PM). |
| Exam/Interview Date | Same-day interview |
Don’t miss this opportunity to work with Tech Mahindra. Apply today!
