Tech Mahindra Service Desk Jobs Hyderabad 2026 are now open with an exclusive mega walk-in drive for Service Desk Technical Support professionals. This incredible opportunity for Tech Mahindra Service Desk Jobs Hyderabad 2026 welcomes both freshers and experienced candidates with 0-5 years of experience in technical support and international voice processes. If you’re searching for Service Desk Technical Support Hyderabad positions with excellent career growth prospects, this Tech Mahindra Service Desk Jobs Hyderabad 2026 recruitment drive from 5th to 9th January 2026 is your perfect chance to join India’s leading IT services company.
Job Details
| Company | Tech Mahindra |
| Job Role | Service Desk – Technical Support Associate / Senior Technical Support Associate (International Voice) |
| Location | Bahadurpally, Hyderabad, Telangana, India |
| Experience | 0 to 5 years |
| Salary | ₹3,00,000 – ₹5,50,000 per annum (As per company standards and experience) |
| Employment Type | Full-time |
| Last Date to Apply | 5th – 9th January 2026 |
About The Company
Tech Mahindra is a Fortune 500 company and one of India’s largest providers of digital transformation, consulting, and business re-engineering services globally. The company specializes in Service Desk operations, technical support, and IT infrastructure management services across multiple industries. For those seeking Tech Mahindra Service Desk Jobs Hyderabad 2026, the company offers exceptional training programs, career advancement opportunities, and a dynamic work environment at their state-of-the-art Bahadurpally campus. Tech Mahindra’s Service Desk Technical Support teams serve international clients across various time zones, making it an ideal workplace for professionals interested in global exposure.
Eligibility Criteria
Education:
- Under Graduates, Graduates, and Postgraduates from any discipline eligible for Tech Mahindra Service Desk Jobs Hyderabad 2026
- Freshers who are not currently pursuing any course can apply for Service Desk Technical Support positions
- No specific degree restrictions for Tech Mahindra Service Desk Jobs Hyderabad 2026
Experience:
- Freshers with strong interest in Service Desk Technical Support roles
- Experienced candidates with 0-5 years specifically in technical support and International Voice processes
- Prior Service Desk experience with Tech Mahindra or similar companies is advantageous
Technical Skills Required for Service Desk Technical Support:
- Hands-on Technical Support experience in L1/L2 Service Desk operations
- Proficiency in ITSM Tools such as ServiceNow, BMC Remedy, HPSM, or CA Service Desk for Tech Mahindra Service Desk Jobs
- Strong Active Directory management skills including user management, password reset, and account unlock operations
- Microsoft Office and O365 Support expertise (Outlook, Excel, Teams) essential for Service Desk roles
- Windows OS troubleshooting capabilities (Windows 7/8/10) and desktop/laptop troubleshooting for Service Desk Technical Support
- VPN, Citrix, and Exchange Support knowledge required for Tech Mahindra Service Desk positions
- Hardware and Network troubleshooting including LAN, printers, and peripheral devices for Service Desk operations
- Remote troubleshooting expertise for desktops, laptops, mobiles, and printers in Service Desk environment
- Basic knowledge of Antivirus, Patch Management, and SCCM for Service Desk Technical Support
- Understanding of ITIL processes crucial for Tech Mahindra Service Desk Jobs Hyderabad 2026
Communication & Soft Skills:
- Excellent English communication skills (verbal and written) mandatory for Service Desk Technical Support
- Strong customer handling abilities for international voice process in Service Desk roles
- Problem-solving skills essential for Tech Mahindra Service Desk Jobs Hyderabad 2026
Other Requirements:
- Willingness to work in rotational shifts including night shifts for Service Desk Technical Support (24/7 operations)
- Immediate joiners preferred for Tech Mahindra Service Desk Jobs Hyderabad 2026
- Comfortable with voice/blended process work in Service Desk environment
Roles & Responsibilities
Primary Service Desk Technical Support Responsibilities:
- Provide exceptional technical support to international customers through Service Desk operations via calls and emails for L1/L2 level issues
- Respond promptly to customer queries in Service Desk Technical Support role and troubleshoot technical problems efficiently
- Resolve technical issues related to hardware, software, network connectivity, and applications as part of Tech Mahindra Service Desk operations
- Maintain comprehensive documentation of incidents and customer interactions in ITSM systems for Service Desk processes
- Perform Service Desk operations including ticket management, incident tracking, and escalation handling for Tech Mahindra clients
- Handle Active Directory tasks in Service Desk role such as user account management, password resets, and account unlocks
- Provide Microsoft Office 365 support in Service Desk Technical Support capacity including Outlook, Excel, and Teams
- Troubleshoot Windows operating systems and perform desktop/laptop diagnostics as Service Desk Technical Support professional
- Support VPN connections, Citrix environments, and Exchange server issues in Tech Mahindra Service Desk Jobs
- Perform hardware troubleshooting for desktops, laptops, printers, and network devices as Service Desk specialist
- Provide remote support using appropriate Service Desk tools and technologies
- Ensure customer satisfaction through prompt and professional Service Desk service delivery
- Follow ITIL processes and maintain service level agreements (SLAs) in Service Desk Technical Support role
- Collaborate with Service Desk team members to improve delivery and address customer needs for Tech Mahindra Service Desk Jobs Hyderabad 2026
Selection Process
Walk-in Interview Process for Tech Mahindra Service Desk Jobs Hyderabad 2026:
- Candidates must attend the Service Desk Technical Support walk-in drive during specified dates and timings
- Carry updated resume with the name “Aniket” mentioned on top for Tech Mahindra Service Desk Jobs verification
- Bring original Aadhar card or government-issued ID proof for Service Desk position verification
- Initial screening based on Service Desk Technical Support eligibility criteria and resume review
- Technical assessment to evaluate Service Desk operations knowledge and troubleshooting skills
- Communication assessment to test English proficiency for international voice process in Service Desk role
- HR interview to assess cultural fit and willingness to work in Service Desk Technical Support shifts
- Final selection and offer letter issuance for selected Tech Mahindra Service Desk Jobs Hyderabad 2026 candidates
Note: Do not walk in on festive dates and Sundays for Service Desk positions
How to Apply For Tech Mahindra Service Desk Jobs Hyderabad 2026
This is a walk-in drive opportunity for Tech Mahindra Service Desk Jobs Hyderabad 2026, so no online application is required. Follow these steps to participate in the Service Desk Technical Support recruitment:
Step 1: Prepare your updated resume highlighting Service Desk Technical Support experience and relevant skills
Step 2: Write the name “Aniket” on top of your resume as instructed for Tech Mahindra Service Desk Jobs screening
Step 3: Keep your original Aadhar card or government-issued photo ID ready for Service Desk verification
Step 4: Visit the walk-in venue for Service Desk Technical Support positions during specified dates and timings
Walk-in Venue Address for Tech Mahindra Service Desk Jobs Hyderabad 2026:
Tech Mahindra Campus
Bahadurpally
Hyderabad, Telangana
Walk-in Dates: 5th January 2026 to 9th January 2026
Walk-in Timings: 11:00 AM to 1:00 PM
Step 5: Attend the Service Desk screening, technical assessment, and interview rounds as per selection process
Step 6: If selected for Service Desk Technical Support role, complete documentation and joining formalities as immediate joiner
Contact Information: For more details about Tech Mahindra Service Desk Jobs Hyderabad 2026, candidates can visit the official Tech Mahindra careers portal at https://www.techmahindra.com/careers/
Preparation Tips
Technical Preparation for Service Desk Technical Support:
- Master Service Desk fundamentals including L1 and L2 support concepts for Tech Mahindra Service Desk Jobs
- Practice ITSM tool functionalities, especially ServiceNow and BMC Remedy used in Service Desk operations
- Review Active Directory operations crucial for Service Desk Technical Support such as user creation and password resets
- Familiarize yourself with Windows OS troubleshooting commands for Service Desk roles
- Understand VPN configurations, Citrix workspace, and remote desktop protocols for Service Desk positions
- Learn hardware components, network connectivity issues, and printer troubleshooting for Service Desk Technical Support
- Study ITIL framework basics essential for Tech Mahindra Service Desk Jobs including incident and problem management
Communication Preparation for Service Desk Roles:
- Practice speaking English with clear pronunciation for Service Desk Technical Support international voice process
- Work on listening skills as Tech Mahindra Service Desk Jobs involve handling international customer calls
- Prepare examples of handling difficult customer situations in Service Desk environment
- Practice explaining technical concepts in simple language for Service Desk Technical Support customers
Interview Preparation for Tech Mahindra Service Desk Jobs Hyderabad 2026:
- Research Tech Mahindra’s Service Desk services, clients, and company culture thoroughly
- Prepare answers for common Service Desk Technical Support interview questions
- Be ready to explain willingness to work night shifts in Service Desk operations
- Demonstrate problem-solving approach with Service Desk scenarios
- Show enthusiasm for immediate joining and long-term career growth in Tech Mahindra Service Desk Jobs
Documents Checklist:
- Multiple copies of updated resume with “Aniket” written on top for Service Desk position
- Original Aadhar card or government-issued photo ID for Tech Mahindra verification
- Educational certificates (originals and photocopies) for Service Desk Technical Support eligibility
- Experience certificates if applicable for Service Desk roles
- Passport-size photographs for Tech Mahindra Service Desk Jobs processing
Important Dates
Tech Mahindra Service Desk Jobs Hyderabad 2026 Walk-in Drive Important Dates
| Application Start Date | 5th January 2026 |
| Last Date to Apply | 9th January 2026 |
| Exam/Interview Date | [Date if available] |
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