Infinx Healthcare Voice Process Jobs 2026 are now open for freshers seeking immediate career opportunities in the healthcare BPO sector at Hyderabad. Infinx Healthcare is conducting a mega walk-in drive from January 7th to 10th, 2026, for Voice Process positions with 100+ openings for fresh graduates in medical billing and revenue cycle management. This exciting opportunity offers immediate joining, night shift allowances, one-way cab facility during logout, fixed weekends off, and the chance to work with a leading healthcare technology company.
Job Details
About The Company
Infinx Healthcare is a leading healthcare revenue cycle management (RCM) company that provides intelligent payment lifecycle solutions for healthcare providers. The company specializes in patient access solutions, medical billing, medical coding, and accounts receivable (A/R) management for hospitals, clinics, and practices across multiple specialties. Infinx is committed to helping healthcare providers get paid for care delivered to their patients through cutting-edge technology including artificial intelligence and automation. The company fosters a collaborative work environment with competitive salaries, comprehensive benefits packages, flexible work culture, and defined career paths for employees. With offices in Mumbai, Navi Mumbai, Hyderabad, and Bangalore, Infinx believes in investing in employees and providing training programs, mentorship, and career advancement opportunities.
Eligibility Criteria:
Educational Qualification:
- Any Graduate degree (BA, B.Com, BBA, BMS, B.Sc, B.Ed, B.Pharma, etc.)
- Must be a Bachelor’s Degree Graduate within the last 5 years of passing out (2021 and above batches)
Academic Requirements:
Experience Requirements:
- Freshers with 0-1 years of experience
- Must not have prior formal work experience (No UAN/PF account)
- Medical billing AR or claims adjudication experience will be an added advantage
Required Skills:
- Good verbal and written English communication skills (Mandatory)
- Ability to work night shifts (US Healthcare timings)
- Good keyboard typing skills and well-versed with MS Office
- Customer service orientation and problem-solving abilities
- Ability to handle customer inquiries professionally
Mandatory Documents Required:
- Aadhar Card (Original + Photocopy)
- PAN Card (Original + Photocopy)
- Intermediate/12th Documents (Original + Photocopy)
- Bachelor’s Degree Consolidated Memo (Original + Photocopy)
- Bachelor’s Degree Provisional Certificate (Original + Photocopy)
- Passport Size Photographs (2-3 recent photos)
- Updated Resume
Roles & Responsibilities
As a Voice Process Executive at Infinx Healthcare, you will work on US healthcare accounts managing insurance claims and revenue cycle operations. Your key responsibilities include:
- Analyze outstanding insurance claims and initiate collection efforts as per aging report to ensure timely reimbursement
- Make outbound calls to insurance companies, payers, and healthcare providers to follow up on pending claims
- Undertake denial follow-up and appeals work wherever required to maximize claim reimbursements
- Document and take appropriate action on all claims analyzed and followed up in the client’s software system
- Build good rapport with insurance carrier representatives and maintain professional relationships
- Focus on improving collection percentage and reducing accounts receivable aging
- Respond to customer inquiries and issues through phone calls professionally
- Handle incoming and outgoing calls to assist with concerns, questions, or claim-related issues
- Provide information, troubleshoot problems, and offer solutions related to medical billing
- Pass on product/process knowledge to team members and contribute to training initiatives
- Direct unresolved issues to designated resources or supervisors as per escalation matrix
- Maintain quality standards and meet productivity targets as per organizational KPIs
Selection Process
The Infinx Healthcare walk-in drive selection process is designed for immediate hiring and streamlined for freshers:
- Walk-in Registration: Visit the venue during walk-in dates (7th-10th January 2026) between 11:00 AM – 4:00 PM with all mandatory documents
- Document Verification: Initial screening of educational credentials, academic documents, and identity proof
- Eligibility Check: Verification that candidate has no prior UAN/PF account and meets fresher criteria
- Communication Assessment: Evaluation of English speaking and listening skills through conversation
- Typing Test: Assessment of keyboard skills and typing speed/accuracy
- Aptitude Test: Basic assessment of logical reasoning, numerical ability, and general awareness
- Personal Interview: Face-to-face interview to assess communication skills, customer service attitude, and night shift readiness
- Process Fitment Discussion: Explanation of healthcare BPO processes, US timings, and role expectations
- HR Round: Discussion about compensation, benefits, joining formalities, and documentation requirements
- Offer Letter: Selected candidates receive offer letters for immediate joining
Note: The entire selection process is completed on the same day for shortlisted candidates.
How to Apply For Infinx Healthcare Voice Process Jobs 2026
Interested candidates can attend the walk-in interview without prior online application. Follow these steps:
Walk-in Drive Details:
- Walk-in Dates: 7th January 2026 to 10th January 2026 (4 Days)
- Walk-in Time: 11:00 AM – 4:00 PM
- Venue Address:
Infinx Healthcare
Maximus 2B Building, 3rd Floor
IT Raheja Mindspace, Hitech City
Hyderabad, Telangana
Landmark: Near The Westin Hotel
Steps to Attend Walk-in:
- Ensure you meet the eligibility criteria (Any Graduate 2021-2025 batch, no active backlogs)
- Gather all mandatory documents (Aadhar, PAN, 12th certificate, degree documents) in original with photocopies
- Prepare multiple copies (3-4) of your updated resume
- Dress professionally in formal business attire
- Reach the venue between 11:00 AM – 4:00 PM on any day from 7th to 10th January 2026
- Register at the reception and follow the instructions provided by the recruitment team
- Be prepared for communication assessment, typing test, and face-to-face interviews
Contact Persons: Sai Krishna / Natasha / Navdeep
Preparation Tips
To maximize your chances of success in the Infinx Healthcare Voice Process walk-in interview:
- Master English Communication: Practice speaking English fluently with focus on clarity, accent neutralization, and professional phone etiquette
- Typing Skills: Improve typing speed to 25-30 WPM with high accuracy using online typing tools
- MS Office Proficiency: Familiarize yourself with MS Excel, MS Word, and basic computer operations
- Healthcare BPO Basics: Learn fundamental concepts of medical billing, insurance claims, revenue cycle management, and AR follow-up
- US Healthcare System: Understand basics of US healthcare, insurance companies (Medicare, Medicaid, commercial payers), and claim processing
- Customer Service Skills: Practice handling customer calls professionally, managing difficult conversations, and problem-solving
- Night Shift Readiness: Mentally prepare for night shift work (US timings) and demonstrate flexibility during interview
- Document Preparation: Ensure all certificates are in order, properly attested, and readily accessible
- Research Infinx: Learn about Infinx Healthcare’s services, clients, technology platforms, and company culture
- Mock Interviews: Practice common BPO interview questions, especially those related to customer service and healthcare
Important Dates
| Application Start Date | 7th January 2026 |
| Last Date to Apply | 10th January 2026 |
| Exam/Interview Date | Same day |
Note: Walk-in opportunities are subject to availability and may close early if sufficient candidates are selected, so early arrival is recommended.
