Amazon Transportation Specialist ROC Bangalore Hyderabad opening for 2026 is a promising Fixed-Term Contract (FTC) career opportunity for freshers and experienced operations professionals to join Amazon’s prestigious Relay Operation Centre (ROC) — the central command and control hub for transportation execution across Amazon’s global supply chain network. Amazon is hiring Transportation Specialist I professionals at both Bangalore and Hyderabad for 100% Work-from-Office roles, requiring strong English communication skills, basic logistics understanding, and flexibility for 24×7 rotational shifts supporting North America (NA) and Europe (EU) operations. If you are a graduate with analytical thinking, real-time decision-making ability, and a passion for supply chain and logistics operations, this outstanding Amazon ROC opportunity is your ideal career launchpad in 2026.
Job Details
| Company | Amazon (Relay Operation Centre – ROC) |
| Job Role | Transportation Specialist I – FTC |
| Location | Bangalore, IND / Hyderabad, IND |
| Experience | 0 – 5 Years (Freshers Eligible) |
| Salary | ₹3.2 – ₹4.5 Lakhs per annum |
| Employment Type | Fixed Term Contract (FTC) |
| Last Date to Apply | Apply immediately — positions fill fast |
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About The Company
Amazon’s Relay Operation Centre (ROC) is the central command and control center for Transportation Execution across the Amazon Supply Chain network, supporting multiple geographies including North America (NA) and Europe (EU) regions from India. ROC ensures hassle-free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FCs) and from FCs to carrier hubs — directly impacting Amazon’s ability to deliver customer orders on time. Beyond tactical problem-solving, ROC is also charged with understanding trends in network exceptions, automating processes, and proposing process changes to streamline transportation operations at scale. This organization also supports the externalization of ROC capabilities to external shippers and vendors, making it one of the most strategically important operations teams within Amazon’s global supply chain.
Eligibility Criteria
- Education:
- Any Undergraduate (18+ years of age) — eligible
- Any Graduate or Postgraduate — eligible
- No specific stream or degree restriction
- Experience: 0 to 5 years in customer support or operations support — freshers explicitly eligible
- Mandatory Requirements:
- Strong English communication skills — verbal, written, or assisted communication methods — mandatory for freshers
- Basic understanding of logistics and supply chain concepts
- Ability to analyze data and make real-time decisions under time constraints
- Proficiency in MS Outlook, MS Word, and MS Excel for daily operations work
- Flexibility for 24×7 rotational shifts supporting NA and EU regions — mandatory
- 100% Work from Office commitment at Bangalore or Hyderabad — mandatory
- Workplace Accommodations Available:
- Assistive technology and adaptive equipment
- Flexible work arrangements based on individual needs
- Support for both visible and invisible disabilities
- Accessible workplace facilities and inclusive hiring experience
Roles & Responsibilities
🔷 Core Operations
- Communicate with external customers — Carriers, Vendors/Suppliers, Shippers, and Drivers — and internal customers — Amazon Sites, business teams, and operational stakeholders — via voice and non-voice channels
- Maintain high standards of quality and productivity across all transactions, conversations, and support interactions
- Work with Amazon internal tools, MS Outlook, Word, and Excel to manage transportation tasks, documentation, and reporting
🔷 Inbound (IB) Operations
- Manage Vendor/Shipper/Carrier/Amazon Sites relationships to ensure freight is picked up on time and delivered at destination sites per given appointment schedules
- Resolve issues related to appointment bookings, reschedules, in-transit disruptions, and weather impact situations during the pick-up to delivery lifecycle
🔷 Outbound (OB) Operations
- Manage Amazon Sites/Carrier/Carrier Hub/Shipper destination relationships to ensure outbound trucks leave origin sites to deliver customer orders as per delivery promise
- Coordinate across load scheduling, load cancellations, network capacity management, and non-Amazon transportation organizations including rail and sea logistics providers
🔷 Problem Resolution & Escalation
- Understand the size and business impact of problems, systematically escalate to relevant owners and teams, and follow through to complete closure of issues
- Research and query internal tools to provide timely, data-driven resolutions in real-time operational scenarios
- Identify and manage remote gate-houses, equipment availability, and equipment maintenance as operational requirements arise
🔷 Process Improvement
- Understand trends in network exceptions and identify opportunities to automate processes or propose process changes to streamline transportation operations
- Ideate and drive process improvements to conclusion — this is a key expectation beyond day-to-day operational support
Selection Process
- Online Application – Apply via Amazon Jobs portal (amazon.jobs) for Transportation Specialist I FTC – Bangalore/Hyderabad
- Online Assessment – Aptitude, logical reasoning, data interpretation, and English language assessment
- Communication & Skills Round – Written and verbal English assessment, basic logistics knowledge check, and MS Office proficiency evaluation
- Operations Interview – Real-time scenario-based questions: transportation disruption handling, stakeholder communication, escalation approach, and data-driven decision-making
- HR Round – Role fitment, WFO commitment, rotational shift flexibility, and FTC terms discussion
- Offer & Onboarding – Background verification, offer rollout, and WFO onboarding at Bangalore or Hyderabad
How to Apply For Amazon Transportation Specialist ROC Bangalore Hyderabad,
- Visit Amazon Jobs India: Link Given Below
- Click “Apply Now” and sign in or create your Amazon Jobs account
- Upload your updated resume highlighting communication skills, logistics/operations experience, and MS Office proficiency
- Complete the online assessments as prompted after application submission
- Monitor your registered email for assessment links and interview scheduling from Amazon’s talent acquisition team
Preparation Tips
- Study Amazon’s Supply Chain & Fulfillment network — understand how Amazon’s end-to-end logistics works: Seller → Fulfillment Center → Sortation Center → Delivery Station → Customer; knowing the difference between First Mile (vendor to FC), Middle Mile (FC to hub), and Last Mile (hub to customer) delivery gives you critical context for ROC operations discussions
- Master Amazon’s Leadership Principles for interviews — Amazon’s hiring is deeply rooted in its 16 Leadership Principles (Customer Obsession, Bias for Action, Dive Deep, Deliver Results, etc.); prepare 2–3 STAR-format examples for each of the most relevant principles: Customer Obsession, Deliver Results, Dive Deep, and Bias for Action
- Practice data-driven decision-making scenarios — ROC roles require real-time decisions based on transportation data; practice scenarios like: “A carrier reports a 3-hour delay on 50 shipments due to weather — what actions do you take and in what order?” with structured, prioritized response frameworks
- Build Excel proficiency for operations — ROC Transportation Specialists use MS Excel daily for data tracking, exception reporting, and trend analysis; practice VLOOKUP/XLOOKUP, Pivot Tables, conditional formatting, SUMIFS, and basic dashboard creation using transportation or shipment sample datasets
- Learn logistics terminology — be fluent with: FTL (Full Truck Load), LTL (Less Than Truck Load), Dwell Time, On-Time Delivery (OTD), First Attempt Delivery Rate (FADR), Carrier SLA, Appointment Compliance, and Exception Rate — using this vocabulary in interviews demonstrates genuine domain awareness
- Prepare escalation framework answers — Amazon ROC interviewers specifically test your escalation thinking; develop a clear mental model: Identify issue → Assess impact (scope + urgency) → Attempt resolution → Escalate with full context if unresolved → Follow through to closure → Document learnings; practice articulating this framework confidently
- Demonstrate process improvement mindset — prepare at least one example of a process improvement you identified and executed in a previous role (or academic project); Amazon values candidates who can move beyond tactical problem-solving to drive systemic efficiency improvements
Important Dates
| Application Start Date | March 2026 (Active Posting) |
| Last Date to Apply | Apply immediately — positions fill fast |
| Exam/Interview Date | Shortlisted Candidates Will Get Email Communication |
✅ Apply Now via Amazon Jobs Portal! Visit amazon.jobs, search for “Transportation Specialist I – ROC – Bangalore/Hyderabad”, and submit your application today. This is a competitive Amazon FTC role — early applications are strongly recommended for faster processing!
Frequently Asked Questions (FAQ’s)
1. What is the Amazon ROC (Relay Operation Centre) and what does a Transportation Specialist do there?
Amazon’s Relay Operation Centre (ROC) is the central command center for transportation execution across Amazon’s supply chain, supporting NA and EU regions from India. A Transportation Specialist at ROC facilitates information flow between carriers, vendors, warehouses, and Amazon sites, resolves transportation disruptions (delays, appointment issues, in-transit exceptions), and ensures timely pickup and delivery of freight — directly impacting Amazon’s on-time delivery promise to customers.
2. Is this Amazon Transportation Specialist role a permanent job or a contract?
This role is a Fixed-Term Contract (FTC) position. FTC roles at Amazon typically have a defined contract duration (commonly 6–12 months) with potential for extension or conversion to permanent positions based on performance and business needs. Exact contract duration and terms will be shared during the offer stage. Amazon FTC positions offer the same operational exposure and Amazon standards as permanent roles.
3. What are the shift timings for the Amazon ROC Transportation Specialist role?
This role operates on 24×7 rotational shifts, 365 days a year to support North America (NA) and Europe (EU) operations. This includes day, evening, night, weekend, and public holiday shifts on rotation. Schedule accommodations may be considered based on individual circumstances. Candidates must be fully flexible with rotational shift requirements — this is a mandatory and non-negotiable aspect of the role.
4. Are freshers eligible for the Amazon ROC Transportation Specialist role?
Yes — freshers are explicitly eligible. The role is open to any undergraduate (18+ years) or graduate/postgraduate with 0 to 5 years of experience. Freshers must demonstrate strong English communication skills (verbal, written, or assisted) and basic analytical and logistics understanding. A strong performance in Amazon’s online assessment and operations interview round can secure the role even without prior work experience.
5. Is this Amazon ROC role available in both Bangalore and Hyderabad?
Yes — this Transportation Specialist I FTC position is available at both Bangalore and Hyderabad locations. Both are 100% mandatory Work from Office (WFO) roles with no remote or hybrid option. Candidates should apply for the location they are most comfortable commuting to daily, as both offices run identical ROC operations supporting the same NA and EU transportation networks.
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