247 ai International Semi-Voice Walk-in Hyderabad drive on 25–26 March 2026 at NSL Arena Towers, Uppal, Hyderabad is an exciting opportunity for freshers and early-career professionals to join one of the world’s most innovative AI-powered customer service companies. 24 7.ai is hiring Customer Service Semi-Voice Process Associates for its international blended process team, offering a competitive ₹15,000 to ₹26,000 take-home per month, free two-way transportation, and medical insurance for employee and dependents — with a confirmed joining date of 6th April 2026. If you are a graduate or 10+2/diploma holder with strong English communication skills, flexibility for rotational night shifts, and residence within 23 km of Uppal, walk in today and launch your exciting international BPO career with 247.ai.
Job Details
| Company | 247.ai |
| Job Role | Customer Service Associate – International Semi-Voice Process |
| Location | Uppal, Hyderabad, Telangana |
| Experience | 0 – 2 Years (Freshers Welcome) |
| Salary | ₹15,000 – ₹26,000 Take-Home Per Month |
| Employment Type | Full-time |
| Walk-in Dates | 25 March – 26 March 2026 |
Also Check: Wipro Service Desk Analyst L1 Walk-in Hyderabad
About The Company
247.ai is a global leader in AI-powered customer engagement and customer service automation, headquartered in San Jose, California, USA, with major delivery centers across India including Hyderabad, Bengaluru, and Chennai. Serving Fortune 500 clients across telecom, banking, insurance, retail, and technology sectors, 7.ai combines human agents with proprietary AI and machine learning technology to deliver superior customer experiences across voice, chat, and digital channels. The Hyderabad Uppal center is one of 7.ai’s key delivery hubs, known for strong employee benefits including two-way transport, medical insurance, performance incentives, and structured career growth paths for BPO professionals.
Eligibility Criteria
- Education:
- Intermediate (10+2) — eligible
- Diploma (10+3) — eligible
- Any Graduate — eligible
- Graduation is NOT mandatory
- Experience: 0 to 2 years in customer service, semi-voice, or voice process — freshers welcome
- Age: 18 to 35 years
- Location: Candidates must reside within 23 km radius of the NSL Arena Towers, Uppal office — mandatory for transport eligibility
- ⚠️ Candidates currently pursuing regular education are NOT eligible
- ⚠️ Candidates who attended a 7.ai interview in the last 30 days are NOT eligible
- Mandatory Requirements:
- Good verbal and written English communication skills
- Strong problem-solving and analytical abilities
- Ability to multitask between calls and chat/email support simultaneously
- Customer-focused approach with a positive, proactive attitude
- Willingness to work in rotational 24×7 shifts including nights
Roles & Responsibilities
- Handle customer interactions through calls and chat for international clients in a blended semi-voice process environment
- Provide accurate information and resolve customer concerns promptly and professionally through both voice and written channels
- Maintain professionalism and communication quality standards across all voice and chat interactions at all times
- Manage multiple tasks efficiently — handle simultaneous calls and chat conversations while maintaining service quality standards
- Escalate complex issues to relevant teams when required with proper documentation and clear handover notes
- Achieve and maintain individual KPI targets — AHT, CSAT, quality scores, and FCR benchmarks as defined by the operations team
- Document all customer interactions accurately in the CRM tool after each call or chat session
- Adapt quickly to evolving client processes, tools, and workflows in a fast-paced 24×7 BPO environment
Selection Process
| Round | Focus Area |
|---|---|
| Round 1 – PIR (Personal Introduction Round) | Self-introduction, communication fluency, confidence, and basic profile screening |
| Round 2 – Screening Round | Eligibility verification, documentation check, and initial communication assessment |
| Round 3 – Assessment Round (Spoken) | Voice assessment — English pronunciation, fluency, accent clarity, and spoken communication quality |
| Round 4 – ACM Round | Account/Operations Manager round — role fitment, customer service scenarios, shift flexibility, and final selection |
Salary & Benefits Package
📋 Documents to Carry for Walk-in
| # | Document | Requirement |
|---|---|---|
| 1 | Updated Resume | Mandatory — carry 2 printed copies |
| 2 | Government Photo ID | Aadhaar / PAN / Voter ID / Passport — Mandatory |
| 3 | Educational Documents | 10th, 12th/Diploma/Degree mark sheets — Mandatory |
| 4 | Experience Letters | For experienced candidates — Mandatory |
| 5 | Passport-size Photographs | 2 copies — Recommended |
⚠️ Educational documents are mandatory as specifically mentioned in the JD — do not attend without your academic certificates.
How to Apply For 247 ai International Semi-Voice Walk-in Hyderabad
- Visit the official careers page: Link Given Below
- Register/Login with your details.
- Fill in the application form and upload your resume.
- Submit before Application Deadline.
Preparation Tips
- Prepare a strong 60-second self-introduction for the PIR round — the Personal Introduction Round is your first impression; prepare a confident, fluent introduction covering your name, educational background, location, work experience (if any), key strengths, and why you want to join 7.ai’s international semi-voice process
- Practice simultaneous call and chat handling — semi-voice roles require managing voice calls while simultaneously handling chat queries; practice multitasking by listening to audio while typing responses, as speed and accuracy under simultaneous workload is specifically assessed
- Work on spoken English clarity for the Assessment Round — the spoken assessment specifically tests pronunciation, fluency, and accent neutrality; practice common BPO phrases: “I understand your concern and I’ll be happy to assist you”, “I sincerely apologize for the inconvenience”, and “May I place you on a brief hold?” with clear, confident delivery
- Confirm your residence is within 23 km of NSL Arena Towers Uppal — this is a strict eligibility requirement for transport facility; check Google Maps distance from your home to NSL Arena Towers Uppal before attending and be ready to confirm your address during HR screening
- Study common international customer service scenarios — prepare for the ACM Round with scenarios like: “A customer is angry about a delayed order — how do you handle it?”, “You don’t know the answer to a customer’s question — what do you do?”, and “How would you handle two simultaneous chat queries?” using structured, empathy-first responses
- Ensure you have not attended a 247.ai interview in the last 30 days — this is a strict disqualification criterion; candidates who attended any 7.ai interview, assessment, or selection event within the past 30 days will be turned away during screening
- Arrive by 10:15 AM — the walk-in window is 10:30 AM to 1:00 PM; arriving early ensures you complete all four rounds (PIR → Screening → Spoken Assessment → ACM) comfortably before the 1:00 PM cutoff
Important Dates
| Walk-in Date | 25th – 26th March 2026 |
| Venue | NSL Arena Towers, Uppal Ramanthapur, Hyderabad |
| Date of Joining | 6 April 2026 |
✅ Two days to attend & confirmed joining on 6 April! Walk into NSL Arena Towers, Uppal on 25th or 26th March 2026 between 10:30 AM and 1:00 PM with all your educational documents and government ID. Referrals are welcome — bring a friend and earn referral rewards! Contact Shravani for any queries before attending.
Frequently Asked Questions (FAQ’s)
1. What is the salary for the 247.ai International Semi-Voice role in Hyderabad?
24 7.ai is offering a take-home salary of ₹15,000 to ₹26,000 per month for this role, in addition to free two-way transport within 23 km, medical insurance covering employee and dependents, and STW allowance as applicable. The exact salary within this range is determined based on experience level, spoken assessment performance, and ACM round evaluation.
2. Is graduation mandatory for the 247.ai Semi-Voice walk-in in Hyderabad?
No — graduation is NOT mandatory for this role. Candidates who have completed Intermediate (10+2) or a Diploma (10+3) are fully eligible to attend. Any graduate from any discipline can also apply. The primary eligibility criteria are strong English communication skills, age between 18–35 years, and residence within 23 km of NSL Arena Towers, Uppal.
3. What is the difference between a semi-voice and a pure voice process?
A semi-voice process combines both voice (inbound/outbound calls) and non-voice (chat and email) customer interactions in a single blended role — unlike a pure voice role that only handles calls. At 247.ai, semi-voice associates handle customer calls and simultaneously manage chat queries, requiring strong multitasking, fast typing speed, and the ability to maintain quality communication across both channels at the same time.
4. What is the joining date for this 247.ai role in Hyderabad?
The confirmed date of joining for selected candidates is 6 April 2026. This is a pre-defined joining date, meaning selected candidates must be available to join on or before this date. Candidates who cannot join by 6 April 2026 should consider if this timeline works for them before attending the walk-in.
5. Can candidates who previously attended 247.ai interviews apply for this walk-in?
No — candidates who have attended a 247.ai interview in the last 30 days are NOT eligible to attend this walk-in. This cooldown period is strictly enforced during document screening. Only candidates who have not attended any 247.ai interview or assessment event in the past 30 days should attend the 25–26 March 2026 walk-in drive.
